Return Policy

Customer service is our goal, if for any reason you are not satisfied with your purchase, ARCHITECTURAL LIGHTING will be glad to accept returns/exchanges on in-stock items. Please contact an online customer service representative during normal business hours. Item(s) that are generally not in-stock are considered special orders and are non-returnable/refundable.

Any items purchased as an Internet/online sale may be returned within 30 days of receiving the item(s), but is subjected to a 25% or MFG restocking fee. Under any circumstances, returns will not be accepted after 30 days. Original shipping and handling charges are non-refundable. Shipment charges for returned items are at the shipper's own expense/responsibility.

All items are required to be returned in their original packaging and in new condition. Please be sure to include a copy of your receipt with the return item(s) circled and the reason for the return or exchange.

Returns without a receipt will not be accepted. Products must not have been previously installed or used with the exception of manufacturer's defects. Once we have received and verified your return, we will credit the amount for the returned product(s) to your credit card account, less original shipping charges plus a 25% or MFG restocking fee.

All sales on clearance items are final and can not be returned, exchanged, or refunded. If you are uncertain if your item(s) are returnable, please contact a customer service representative at 702.564-.8585. ARCHITECTURAL LIGHTING reserves the right to refuse returns or charge a 25% or MFG restocking fee for items that do not satisfy the requirements. All items will not be accept without RGA number.

Ship all returns and exchanges to:
ARCHITECTURAL LIGHTING
1196 Wigwam Parkway
Henderson, NV 89074
REG Number: